Career Profile
• Highly skilled Infra Automation and Cloud Integration Specialist with a focus on orchestrator tools, RPA workflows, and process automation across various industries
Skills & Proficiency
Workato and Integration
Powershell Automation
Python
Cloud & Orchestration Tools
Servicenow API
REST Web Services
Stakeholder Management
Team Handling
Technical Documentation
Experiences
- A Senior Enterprise Architect is responsible for aligning an organization’s technology strategy with its business goals. They design high-level IT architecture, ensure integration across systems, and guide the selection of technologies to support scalability, security, and performance. Their role includes collaborating with stakeholders, managing architecture roadmaps, setting standards, and leading digital transformation initiatives. They often mentor teams and oversee large, complex IT projects across the enterprise.
- Tools / Automaiton, AI/ ML, ETL, Datawarehouse Administrator, Datagovernence
- Workato recipes are designed around 40+ (end-to-end) automations. Workflows are
- Bi-Directional Sync: Creating leads in SFDC and sync with Netsuite, Xero, and Okta
- Purchase Order Status: This helps to automate real-time sync between SDFC and Xero for invoice reports.
- Workbot approval process: automated process of purchase order confirmation in SDFC to send notification to Slack channel to get approval from owner.
- PCSA Automation (Win/Linux) Provisioning
- Windows provisioning via VRO workflow / helps to enable Mssql installation and configuration / integration with Hashicorp vault to get the credentials.
- Linux provisioning via Ansible / Helps to enable Apache, MQ server installation and configuration / Enable the creation of local account / integrating with run deck & Gitlab (CICD) pipelines
- Tools / Workato, Rundeck, Hashicorp Vault, Ansible, Salesforce(sfdc), Xero, Molecule testing, Docker Container, Nautobot, Coupa, Snowflake, Slack, Experian, Okta, Zoominfo, Netsuite, Shopify, MailChimp, Powershell, Python.
- FSlogix Automation Tool
- led the team and designed various processes to manage the user profile and O365.
- This FSlogix Automation Tool implemented around 90K users.
- Grafana dashboard
- To build the dynamic GUI dashboard for various DB servers.
- RPA workflow designed around end-to-end automation Workflows are,
- Share percolate assets to teams; taxonomy migration; MSSQL Lit server connection creation
- Metadata-based title update in the campaign
- Tools / Workato, MSSQL, PowerShell,Percolate, AEM, Jenkins, Ansible and Grafana.
- RPA workflows are designed around 60+ (end-to-end) automation steps. It was reduced to 3,000+ hours per month. Workflows are,
- User Onboarding Process/Off-boarding Accounts
- CISCO Jabber User Provisioning, Report Phishing, and SonarQube Automation.
- Service desk frame work (SDFW):
- Led the team and design the web application one-click solution tool. It helps to password reset and unlock the account in AD, and in parallel, it will create the Service Now incident with the respective user details. With the help of this tool, agents can perform software installation. A self-service script 50+ has been added to this tool. Store the record details using MSSQL.
- Unified Provisioning Application (UPA):
- Led the team and design with the help of Windows PowerShell. The GAM team is able to perform all AD and Snow status related activities. Around 35+ use cases have been added. Store the record details using MSSQL.
- Self-service Portal:
- Led the team and A well-designed web application helps to add and remove users from Gsuite PDL in both single and bulk. Reset the AD password. Store the record details using MongoDB.
- Optibot (HCL auto healing Tool):
- Developed and deployed, 50+ VBScript solutions to this tool. The use case has added as auto-healing and a one-click solution.
- OneDrive Migration tool:
- Led the team and develop a C# GUI application to migrate local files into one drive.
- AWS Connect:
- Designed the contact workflow to get the details for the password reset and unlock-related IVR calls. Developed a Python function to create the Service Now incident for this.
- Tools / Workato, Air Watch, Workday, GitHub, Okta, Google Script, GSuite, Gmail, Google Sheet, Box, PowerShell, Ruby, VB Script, MS SQL, REST APIs, IIS, Pulse Secure and CUCM.
- AD Portal
- Led the team and developed a web-based application to get reports on AD Health Check, AD User List, AD Expire Report, AD Computers, AD Group Members, Server Info, GPOS, ADHOC Scripts, Add User, and Add Group.
- Automatic ticket dispatcher (ATD):
- design a high-load script. Scheduled as a job and based on the agent’s availability It helps to assign the open ticket to an available user automatically. E2E automation script. Reduce the SLA breach.
- Tools / Full Stack, Workato, Active Directory, PHP, HTML5, Bootstrap, JavaScript, MYSQL, POWERSHELL, Service now API, Skype Module, SCCM, CAITPAM.
- WinBot Tool:
- Designed a web portal to get the status of the available server. start or stop the services from the portal, be able to get server network adaptor details, and decommission details. Server utilisation report Able to store and download the script from this portal.
- Self-Service Script Repo
- Lead the team and develop semi-automatic PS scripts for around 270+ in the Infra domain (AD, GAM, SD, Network, Unix & DB). This script helps reduce AHT.
- Tools / Full Stack, PHP, HTML5, Bootstrap, JavaScript, MYSQL, POWERSHELL, Active directory, Outlook
- Custom Ecommerce (CMS): I have designed my own CMS for news reading from the end user’s perspective and posting the article from the administrator’s perspective. Which is able to perform CRUD operations, text formatting, and gallery features. Keeping the article URL short, including the primary keyword, and making the URL readable can also significantly improve your search rankings
- Tools / PHP, HTML5, Bootstrap, JavaScript, MYSQL, TinyMCE.
Certifications
Achievements
HCL OInfinity Award
- Got recognized HCL OInfinity for overall efforts and contribution !! Thanks HCL & Thanks to my manager (Subash) :)
Broadcom Start Award
- This is regarding process automation. Broadcom recognized me to automated the very complex use-case in the Infra Domain. Thank Juries!!
Arivathon Lead (HCLTech)
- Discover the power of seamless technology integration at our product showcase event, where we will highlight innovative solutions that drive productivity and deliver exceptional user experiences.
Singing in DQA valedictory function (HCLTech)
- Experience the future of delivery quality assurance at our exclusive event, where industry experts will share insights and best practices to ensure exceptional product delivery.
Treebuddy Organiser (HCL Foundation)
- This is an environmentally-focused Tree Plantation activity. With the assistance of my Suvasam team (Madurai), we successfully planted over 500 trees and 3,000 palm seeds.